Title As a campaign manager, I want to configure the split element in a journey by a specific number of people instead of a percentage, so that I can control the volume of messages (e.g., SMS) based on budget constraints. Context Currently, Ortto’s journey split element only allows traffic to be divided based on percentage (e.g., 50% left / 50% right). However, in some campaigns—particularly those involving cost-per-message limits such as SMS—we need to cap the number of participants going down a specific path based on an absolute number (e.g., 4,000 people), not an estimated percentage. This limitation requires a manual, error-prone workaround: Forecast how many people will reach the split Calculate the correct percentage to approximate the desired number (e.g., 4000) Adjust the percentage repeatedly as real traffic deviates from estimates User Story As a digital campaign manager I want to define a fixed number of people who go down a specific branch in a journey split So that I can stay within message budget limits (e.g., 4,000 SMS sends) without complex manual calculations or ongoing monitoring Acceptance Criteria The split element should offer an option to specify "number of people" instead of (or in addition to) percentage The system should allow defining a fixed cap (e.g., 4,000) for one branch; once the cap is reached, all additional contacts are automatically routed down the other branch The UI should clearly show how many people have passed through each branch and how close the capped path is to its limit Optional: Alert or trigger when the fixed limit is reached Business Impact This improvement: Reduces the risk of exceeding SMS budget Improves control and accuracy of campaign execution Saves time by eliminating manual estimates and adjustments Supports compliance and financial planning where message cost limits exist
