new
What's new:
  • Microsoft SSO with Microsoft Active Directory support
  • Enhancements to Conditions and Filters in journeys to link to entry activity
  • We now expose the number of invalid sends in more areas of campaign reporting
new
What's new:
  • You can now connect a custom Twilio account for SMS
  • Yow can now automatically archive contacts in Ortto when they are deleted from Pipedrive CRM
  • Added new Capture widget type: Prompt
  • You can now view the top 50 link clicks in a campaign report and export all clicks
  • You can now allow organization fields from data sources to be used as unique idenitifers
  • We now support multiple Stripe data sources in a single account
  • Export is now available for activity feeds
  • Improvements to waiting on messages in Journeys
Fixes:
  • We now accept Stripe activities not connected to a customer ID (e.g. guest checkout)
new
What's new:
  • Option to exclude "others" from pie chart report
  • Changed color of "others" in pie chart report to not clash
  • Added "waiting on stock" default widget for e-commerce users
Fixes:
  • Fixed campaign statistics not automatically updating on new index
  • Resolved issue with filter query "Birthday age is exactly X years"
new
Happy new year!
What's new:
  • Scores are now available in the Salesforce package
  • A/B testing is now available on transactional emails
  • Select sync now shows on data source page
  • When outbound activity limit is hit we now send a notification
  • "utm content" is now populated with with the name of the campaign or shape
Fixes:
  • Improved billing messages
  • Improved error messages on data sources "needs attention" state
  • Negative values can now be entered in numerical filters
new
What's new:
  • Save an Email or SMS from a Journey/Playbook as a template
  • Tracked form capture widgets now supports Squarespace forms
  • You can now match activity occurs-based exit criteria attribute to the attribute of the entry criteria activity for any journey type
Fixes:
  • Dynamic field-based metric reports were incorrectly storing historical data causing incorrect displayed total
  • Improvements to Journey date based triggers
new
What's new:
  • Templates have arrived! Browse 100s of templates for emails, journeys, playbooks, reports, capture and dashboards. Save and share templates between accounts.
  • Scores are here! Under Setup > Customer data > Scores you can now build your own fit and engagement scores.
  • You can select a data region at sign up
Fixes:
  • We now apply instance timezone when exporting time and date field data
  • Deleting object field values in Salesforce now also clears the field value in Ortto
Happy thanksgiving 🦃 to our 🇺🇸 friends!
new
What's new:
  • You can now remove social sharing links from the "view online" email screen
  • There is now a confirmation modal when changing exit/entry criteria on a journey or playbook that is active
  • Shopify activities now support both abandoned cart and abandoned checkout. The previous abandoned cart activity is now named abandoned checkout
Fixes:
  • Typeform form mapping and validation can now be based on person and organization level unique identifiers
  • SMS preference center now uses the public audience name correctly
new
What's new:
  • You now have the option in a Journey to move people waiting on a shape to the next shape.
  • Improved validation on HTML ZIP file upload for templates.
Fixes:
  • Chargebee data source was not correctly merging existing contacts, this has been resolved.
new
What's new:
  • Dynamic content in emails via JSON endpoint is now available
  • You can now use any GEO type field in GEO reports
  • We now support grouped questions in Typeform
  • Reports now group individual answers in multi-select attributes
  • You can now use fields from other integrations within Zapier
  • We now use language full name instead of short codes in reports
Fixes:
  • Improved usability of field-based reports
  • Better error states when trying to integrate WooCommerce without full permission set
new
What's new
  • Magento for Ortto is here!
  • You can now sync activity to Segment sources
  • You can now upload custom HTML assets via ZIP file for email campaigns
  • You can now do greater than and less than filters for text fields
Fixes:
  • We have made it easier to insert merge tags into SMS links
  • Organization section within CDP was mising "Show all" button
Plan updates:
We have made changes to our plans based on customer feedback.
Pro plan changes:
  • Pro plan now has 5 seats (up from 3)
Business plan changes:
  • Now includes 3 streams (was previously 1)
  • Now includes 10 seats (up from 5)
  • Now includes 15 custom activities (up from 10)
All plans:
  • On all paid plans you can now add custom activities
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