Ability to manually trigger activities
under review
E
Elliot Williams
On occasions people slip through due to errors and do not enter certain journies/receive certain emails. Offer the ability to manually generate a specific activity, and specify activity fields etc so they can manually be enrolled when needed.
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Peter Bartlett
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under review
Peter Bartlett
Hi Elliot Williams what kind of activities are you wanting to trigger here? You can already manually trigger custom activities via the API, is that an option for you? (info here - https://help.ortto.com/a-271-create-a-custom-activity-event-create). Or are you wanting the ability to trigger that directly in-app, without having to use the API?
This doesn't work for system activities or Data source activities.
Also, it sounds like adding an extra entry criteria to your journey such as "tag is X" wouldn't work in this case because you need the activity attribute data for the content of the journey?