What's new:
  • You can now update contact field data by setting details in response to a Journey webhook action
  • Can now create subfolders in Campaigns, Reports, Capture etc
  • Dashboard reports now load one by one as they are ready, rather than waiting for all reports to be ready (improves performance on large accounts)
  • SMS support added for sending to the Philippines
  • Control whether to load the Talk chat widget automatically on page load (and option to show/hide it as needed)
  • Multi-path condition shape for Journeys
  • Send email notifications in Journeys to users outside of the account
  • Include a summary of where the search term is used in the article under the article title when searching Knowledge base
  • Update selected custom field data in session association through the tracking code
  • Include article details in conversation when customer starts a conversation from a knowledge base article
  • Improved UI for version history in the Journey builder
  • Allow modifying the knowledge base article URL slug
Fixes:
  • Fix ordering on the Campaigns tab for a contact