What's new:
  • Use your own domain for link tracking with SMS
  • Added an application toggle to our Help site search to filter results for Ortto vs Autopilot articles
  • Salesforce journey condition for checking Campaign membership status can now match against multiple statuses at once
  • Can now control whether you want to track campaign attribution against sends, opens or clicks
  • Control whether customers replying to an old Talk conversation will re-open that conversation or start a new one
  • Campaign name added to Salesforce task title and status updated to be completed
  • Filter Talk conversations by "not rated"
  • Added a "move to category" button to the knowledge base articles index and when viewing an individual article
  • Folders now support 3 levels instead of 2 across the application
  • Add current term start and end date to Stripe "Subscription change" activity
Fixes:
  • Contact subscription preference changes made on non-US region accounts may not have been saved
  • Filters built using the "tag added" activity and a 'Where" clause were not returning any results
  • Journeys using recurring day triggers with timezone optimization would schedule the contact's unique entry time but not re-check criteria for last-minute changes
  • Pasting content into a Knowledge base article did not create relevant table of contents items
  • Liquid code added to a campaign "from name" was not being evaluated in the preview